This site, Resurrection Web Design, is a Drupal based website. This site has a nice outside, but the real beauty is on the inside of it. When clients log in, they are presented with a screen that shows them all of the projects that we are currently collaborating on, as well as any tickets that they have opened with us (status, priority, etc). There is also a place for "Feature Suggestions", where I can suggest a feature for their website. This system is excellent, as it gives clients and myself the ability to go back and forth, without having to talk on the phone, schedule appointments, or set aside time to answer some basic questions. The ticketing system comes fully integrated with an SMS Gateway, which means, that if a ticket is urgent (say someone deleted everything from the database), they can log into my site, put in an "Urgent" ticket, which sends a text message to my cell phone, alerting me of the issue. Each client can have multiple users assigned to it's account as well, so if we have a group of people working for Pepsi, different departments of marketing may be on different projects, this gives us the ability to have more than one user per client. As Resurrection Web Design grows, so does the functionality of the website.